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Our Policies/Disclaimers

Cancellations made 24 hours before your reservation will receive a full refund. Cancellations within 24 hours or no show's will result in a fee of $15 per person.


Please note: It can take 8-10 weeks for your pottery to be finished drying, fired, glazed, and fired again. We do want to warn you that sometimes things happen in the kiln such as minor cracking in the bottom or the glaze crawls which is beyond our control when dealing with extreme temperatures of up to 2,300 degrees!


All finished pieces not picked up 3 months after receiving pick up notice will be donated.

Please don't hesitate to reach out to us for any questions or concerns. Contact us at


We want to make sure all customers have a great experience here at The Kreative Kiln!

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