We are pretty nice people and try to give as much value and world class support to our customers when it comes to our policy.
Cancellations made 24 hours before your reservation will receive a full refund. Cancellation within 24 hours of your reservation will result in a fee of $10 per ticket purchased or . you can take a credit and reschedule when is best for you with no penalty :)
We want everyone to have the opportunity to experience The Kreative Kiln.
Return Policy for product - Only in-store credit or exchange within 14 business days of purchase.
Please don't hesitate to reach out to us for any questions or concerns. We want to make sure all customers have a great experience here at The Kreative Kiln.